FAQs

We understand that you may have inquiries regarding your purchase from Funareus, and we are here to assist you.

Q: Where Does Funareus Ship To? A: We can deliver to any address within the U.S.

Q: How Much Will Shipping Cost Me? A: For shipping cost inquiries, please email us at [email protected] for a quote.

Q: What Type Of Payments Do You Accept? A: We accept credit card payments via Visa, Mastercard, Additionally, you can also send us a check. Please ensure you include your order number as a reference.

Q: What Happens After I Place My Order Online? A: Upon placing your order online, you will receive an email confirmation containing your order details. If any items are out of stock or if there are issues processing payment, we will contact you within 2 business days of receiving your order. Once your order is processed, we will notify you via email when it reaches our warehouse for picking. Subsequently, we will contact you by email with the relevant tracking information once your order is shipped.

Q: When Can I Expect My Order? A: Delivery times depend on your location and order size. Assuming all items are in stock, delivery lead times are as follows:

• California: within 2-5 working days.
• Outside California: between 7 and 10 working days.

For urgent delivery inquiries or special requirements, please contact our customer service team at +1 323 588 9165.

Q: Can I Pick My Order Up? A: Yes, you can collect any order from our showroom studio or warehouse at no charge. Orders containing non-bulky items can also be transferred to one of our showrooms for pickup, also at no charge.

Please note:

• All purchases are considered final and cannot be returned or exchanged.
• Product images on the website may differ due to natural variations in color, finish, and scale.